In the mobile tool business, no other organization is better equipped to support customers with unwavering confidence, compassion and resolve. This was never truer than it was in 2020. As an essential business, Snap-on® and their Franchisees were vital in their role of keeping technician customers working so they, in turn, could keep the world moving. The 2021 thematic was intended to be motivational and serve as a reminder of how to meet the ongoing, daily business challenge.