In developing this smart home system, our goal was to create a user experience that was as seamless as possible. We conducted extensive user research which helped us narrowed down our audience to a specific demographic: young professionals who needed to balance their work and personal lives while maintaining self-care. Through numerous surveys and interviews, we examined the pain points that exist between an individual and their at-home devices to identify how to make their experience easier and more user-focused.
The research process was extensive and thorough. To get an understanding of how to design with the user at the forefront of our mind, Abby had us read User Friendly by Cliff Kuang and Robert Fabricant. After that, we worked as a team to conduct surveys with almost 200 people. We spent hours parsing through the research and brainstorming in order to create unique user personas and understand the needs of our target users.
Each team member focused on multiple aspects of the project: branding, UX/UI, illustration, research, 3-dimensional renders, and more. We all had opportunities to jump into various facets of the project at different points which allowed us the balance the workload while giving everyone a chance to experience many areas of design needed to complete a project of this scale.
While we envision a family of products that span the entire home, for the sake of time we selected four products to feature for our initial launch: a door lock, a coffee maker, an oven, and a central hub that connected the other three products. After putting together countless wireframes and user flows, the UI/UX team began designing the product interfaces. As the chosen devices held unique functions and interactions, we needed to develop a robust design system.
Our semester was entirely online, so as a team we had to overcome various challenges. This included figuring out designing in Adobe XD collaboratively, working around our schedules to hold regular Zoom meetings, and planning work sessions without the benefits of meeting in-person.
However, as a silver lining, we had the opportunity to meet many incredible people who were kind to stop by during class time. Several designers came to our class, shared their work with us, and gave us helpful feedback about our project.