Frequently Asked Questions
Do you have to be a Graphis professional member to enter?
No. Non-members are also welcome to enter our Awards competitions. You will, however, need to register for an online account here.
1. 50% off on all Graphis CFE entries and Books.
2. Free full access to our Book Archives and Master Portfolios.
3. Free access to the digital Graphis Magazines 1944-2005.
4. Free access to the Graphis Logo Database, containing almost 5,000 logos.
5. 50% off on the digital versions of our most popular out-of-stock books.
If you are interested in becoming a Professional Member, click here.
How much does it cost to register?
Registration is free.
I have forgotten my password or email address.
Click “Log in” on the Graphis.com homepage and “Forgot your password?” to receive an automatic email message that will prompt you to create a new password.
How do I change my account information?
Log in to the Graphis.com homepage and click “Edit profile” to change your personal information. This will appear below your submitted entries.
Can I edit or add credits after I’ve closed my entries and paid?
Yes! You can edit in your profile login while the competition is open. If you need to make changes after the competition has closed, please email Graphis at email@example.com. Be sure to include the Entry ID in your email.
What are the image requirements?
Please upload only 72 DPI to our site. If you are selected as a finalist, you will receive a request for high-resolution images. If the image is a landscape, make the width 960px; if it is a portrait, 5make the height 680px. The suggested compression is 10, and the accepted file format is JPEG. Please do not submit entries in CMYK, as they will not work on our platform. For further details on image requirements, check the entry guidelines on our site here.
Where do I send my physical entries? Is it okay if our physical entries get there after the deadline?
We don’t require physical entries to accompany digital ones, but if you feel your entry has a tactile quality that will be essential to the judging process, you may submit the physical piece. All physical entries must have a cover letter attached with the designer’s name, the competition for which the submission is intended, the title of the project and the agency or firm title.
You can send your physical entries to: Graphis, Inc., 389 5th Ave, Suite 1105, New York, NY 10016. All entries must arrive by final deadline.
Can I submit as a series?
Yes. Before you enter, you will be prompted to choose “single” or “series.” If you worked on a multiple-paged Book, Brochure, Magazine, Annual Report, Poster Series, etc., please submit it as a series with a cover and up to six additional interior spreads or supporting images.
If you worked on a single cover, poster, product or image, submit it as a single entry. A glamour photo of the work is encouraged. See the competition entry forms for details.
How do you remove an entry image?
Email us at firstname.lastname@example.org and we will remove it for you.
Can I work on my entry in more than one sitting?
Yes. Incomplete entries will be saved until the competition closes. During that time frame, entries may be completed by returning to your account page. Incomplete entries not submitted by the deadline will be lost.
When will the winners be announced?
Typically, winners are announced and notified via email four months after the competition closes. All other entrants will be notified as soon as possible. You can also check our website once the winners are announced.
How can I determine if I’m a winner?
Log in to your account on Graphis.com. In your profile view, go into each individual entry and click “preview.” Awards are listed in the credits below the image.
Who is included in the book?
All Platinum-, Gold- and Silver-winning entries receive a full-page presentation in the Annual. Merits and entries showing no award are not in the printed book. Up to 500 submissions from each book will be permanently archived on our website, all presented equally.
How do I get a certificate or order an award?
Certificates are available to Platinum, Gold and Silver winners: Platinum and Gold winners receive one complimentary certificate free of charge, and Silver winners can order certificates for $25 each. Trophies, five-pound aluminum Gs, are available to all winners for $250 each. Please email requests to email@example.com. For more information, click on the awards tab at the top of this page.
What is the process for conferring awards?
The judging process takes place over the course of a competition, which runs many months. Entries are chosen for the purpose of presenting the best work of the year. The categories in which the work is submitted play a huge part in the selection process, as the goal is to present a cross-sampling of great design pieces from specific categories. Since the Annuals are organized by category, Graphis strives to balance the selections. To evaluate your current competitors, view recent entries in any competition using the “Categories” filter tool.
Discounts & Fees
Do Graphis members receive a discount on entry fees?
Yes! Graphis Professional Members save 50% on all books and competition entry fees. For more information, click here.
Do Graphis winners receive a discount on books?
Yes! All winners receive a 50% discount on the Annual in which they are featured. The discount is automatically reflected in your shopping cart when you sign in with the same account used to submit your entries.
In order to take advantage of our discounts, you must fill in the same email address used to submit your entry.
Can I receive an official receipt or invoice for my records?
Yes. Please email firstname.lastname@example.org with your request.
Is it possible to do a bank transfer for entries?
Yes, but there will be a fee of $13.50 added to the total for bank fees. Please email email@example.com with the information.
Can I pay by credit card?
Yes, Graphis will accept PayPal or Credit Card payments. Please email firstname.lastname@example.org or call 212.532.9387. You are responsible for all bank transfer fees. For your own protection, please do not email or fax your credit card information to us.
My payment doesn’t work online, what can I do?
You can call 212.532.9387, ext. 242, and the sales and production team will be happy to help.
Where can I buy past Graphis magazine issues?
You can purchase digital versions of our past magazines, going back to 1944, at $2.99 per issue from our free Graphis App. We also offer digital versions of Graphis magazine to members for free. From Graphis.com, go to the Store > Magazines. Choose a magazine. Click on the "Download Here" button and follow the instructions. For more information, click here.
Printed past issues of Graphis magazine are available to members and non-members for purchase at varying prices, while supplies last. Click on “Add to Cart” on the same page. Go to your Cart and follow the instructions.
Do you have digital books?
Yes! Digital versions of our Annuals can be purchased in our bookstore here.
When ordering books, all Professional Members, Winners and Entrants should use the same email address they used to submit their work.In order to take advantage of our discounts, you must fill in the same email address used to submit your entry.
Why does Graphis collect personal information?
To simplify the entry process and save you time, the system allows you to create an account that automatically saves your personal information. Next time you enter work in our competitions, the system has the information it needs for you to enter in a matter of minutes. This information is also used when contacting winners and sending certificates.
How does the Graphis registration site protect data?
Account data is protected by two independent security protocols: encryption of data and a unique username and password combination chosen by the user. When customers create a Graphis account, they are first prompted to enter a username and password. No account information can be accessed unless they have been correctly entered.
Does Graphis accept returns on books?
We do not accept returns on books that have been opened and removed from their original shrink wrap. If you are unsure whether your work is printed, please refer to the information on the product page to see which awards will appear in the book. We will gladly accept returns within 14 days if your book arrives damaged. Please email email@example.com.
Why do the shipping prices vary?
If your order contains a book(s) that is out of stock in the warehouse closest to your location, it will be back ordered and reassigned to the next nearest warehouse. You will then be contacted and notified of the appropriate shipping price before your order is complete.
If you still have questions, you can contact us via firstname.lastname@example.org. If you are having technical problems with the registration system, please send an email with details of your issue to email@example.com.